What exactly is an Entry Condition Report?
After the General Tenancy Agreement, the Entry Condition Report (ECR) is probably the second most important document relating to your rental property.
The ECR gives a full account of the condition of the property. It is a lengthy process to thoroughly complete this report and it should not be rushed. It is the record that may be referred to in the future should there be any discrepancies when the tenant vacates. Along with the written report, photographic evidence is also an excellent ideato avoid any confusion or ambiguity.
A copy of the ECR and any photos taken needs to be given to the tenant, and they have three days to either agree or disagree with your descriptions.
If the tenant agrees with the ECR:
- They can countersign the ECR and return it; or
- They can decide not to countersign the ECR, which in itself is their unspoken or implied agreement.
If the tenant disagrees with the ECR, ideally a meeting should be arranged with the tenant at the property to discuss the issues and try and come to some agreement. This may require an amendment to the ECR so that both parties are satisfied. Any amendments MUST be initialled by both parties.
Once the ECR is finalised, a fully executed copy of the document along with copies of the photos (either printed or on a disk) must be supplied to the tenant within 14 days.
- Any photos taken MUST be dated should they be required as evidence in a dispute. (Your camera or phone should have this facility). They are evidence of the condition of the property prior to the tenant moving in, and the tenant is therefore required to return the property to you in the same condition or better, fair wear and tear excepted.
As part of Sunshine Coast Rental Manager’s Guarantee, a copy of this vital report along with photos is provided to Landlords for their own peace of mind.